In the context of the General Data Protection Regulation (GDPR), a subprocessor refers to a third party engaged by a data processor for performing specific processing activities on behalf of the data controller.

With every subprocessor we also provide their environmental impact. We strive to use only subprocessors that use 100% renewable energy.

This list was last updated on 19 May 2026.

Manage and Metrics

Name	Purpose For The Transfer	Type Of Data Transferred	Data Location	Company Location
Scaleway	Application and metrics hosting, transactional email	IP-address, Content, Email, Metrics data	EU	FR
Simple Analytics B.V.	Provides data analytics services for our website	Anonymous metrics	EU	NL
AppSignal B.V.	Service for crash logs	Anonymous metrics	EU	NL
Oh Dear	Service for crash logs	Anonymous metrics	EU	BE
Moneybird B.V.	Payment Service Provider	IP-address, Name, Email, Payment Data	EU	NL
Mollie B.V.	Payment Service Provider	IP-address, Name, Email, Payment Data	EU	NL
Yousign	eSignature signing partner	IP-address, Name, Email, Payment Data	EU	FR
Mistral	AI-assisted processing	Content, Company details	EU	FR
Hetzner	Backup	Assets (video, audio)	EU	DE

Delivery

By default, video content is distributed from European (EU/EER) regions. Which delivery provider applies depends on the plan and configuration:

Scaleway is used for paid subscriptions by default.
Tigris is used for video content distribution during the Test plan.
Cloudflare is used only when a customer actively enables Cloudflare as CDN.

Name	Purpose For The Transfer	Type Of Data Transferred	Data Location	Company Location	Sustainability
Scaleway	Default video content distribution for paid subscriptions	Assets (video, audio)	EU	FR	100% renewable
Tigris	Video content distribution for the Test plan	IP-address, Assets (video, audio)	EU	US
Cloudflare	Optional video content distribution when enabled as CDN	IP-address, Assets (video, audio)	EU	US	100% renewable

Global distribution

Some customers choose global distribution for video content. In that case, video assets may be distributed outside the EU and IP-addresses may be processed for data security reasons, to reduce latency and improve video performance.

Name	Purpose For The Transfer	Type Of Data Transferred	Data Location	Company Location	Sustainability
Cloudflare	Optional global video content distribution	IP-address, Assets (video, audio)	US	US	100% renewable

Support

To enhance our support services, we collaborate with selected subprocessors. Below you’ll find a list of these partners, chosen to assist us in providing customer support.

Discord only applies if you choose to join or use our Discord community yourself. We do not share customer names or email addresses with Discord.

Name	Purpose For The Transfer	Type Of Data Transferred	Data Location	Company Location
Discord	Community support via chat, only when you sign up for Discord yourself	Name, Email	US	US
Proton	Support via email and video calls	Name, Email	CH	CH